FAQ

  • Do you offer discount coupons?

    Yes, we do! You can find our discount coupons featured in our announcement bars on the website or in the emails sent out through our newsletter. Keep an eye out for special promotions and savings opportunities!

  • Do you accept returns?

    As a new brand, we do not accept returns on orders at the moment. However, in the rare event that your order arrives damaged or incomplete, we will gladly send you a replacement free of charge. Simply email us at Support@mentalflourish.com, message us on our social media or submit your concern in the “Contact Us” page forum. Your message should include photos of your damaged order. Your satisfaction is our priority!

  • Where do you ship to?

    We currently ship to all 50 states. However, please note that shipping costs may vary depending on your location. Rest assured, we'll ensure your order reaches you safely and efficiently, wherever you are in the United States.

  • How can I become a Brand Ambassador?

    To apply to become a brand ambassador, simply navigate to our website's dropdown menu under the "More" category and locate the application form. Fill out the form with your details, including your name, email address, and social media handles. Tell us why you'd be a great fit for representing our brand, and our team will review your application.

  • How can I contact customer service?

    You can contact our customer support team for further assistance by emailing us at support@mentalflourish.com or submitting your concern in the “Contact Us” Forum. Our dedicated team is here to help address any questions, concerns, or inquiries you may have regarding our products, orders, or brand. We strive to provide timely and helpful assistance to ensure your experience with Mental Flourish is exceptional.

  • What sets Mental Flourish apart from other jewelry brands?

    Mental Flourish stands out for its commitment to promoting mental wellness through unique jewelry designs. Each piece is crafted with care and carries a message of strength and resilience. Our brand emphasizes inclusivity, empowerment, and advocacy for mental health awareness.

  • Can I sign up for notifications about new product releases or promotions?

    Yes, absolutely! Stay updated on the latest product releases and promotions by signing up for our newsletter. Simply visit our website and enter your email address in the subscription box to join our mailing list.

  • Can I cancel or modify my order after it has been placed?

    Yes, you can! If you need to cancel or modify your order, please email us within 24 hours of placing your order. Our customer support team will assist you with any changes or cancellations needed.

  • How should I care for and clean my Mental Flourish jewelry?

    Our bracelets are water-safe, meaning you can wear them without worry. However, we recommend avoiding submerging the earrings in water to maintain their quality and durability.

  • Are your bracelets environmentally friendly or sustainable?

    Yes, our bracelets are environmentally friendly and sustainable. They are made from glass beads, which are eco-friendly materials that minimize environmental impact.

  • Can I personalize my Jewelry?

    At Mental Flourish CO., we offer customization options for necklaces and earrings made with cabochon jewelry. During checkout, you'll find a form where you can specify your preferences. Whether you'd like to add a personal message or choose a flag design, simply type your request in the customization form. Please note that customization is available exclusively for necklaces and earrings. Visit the Custom Made section in our storefront to purchase your custom item.